Shipping Policy
Officiel-Hoodie
Operated by: D Partners LLC
License No.: 2323908.01
Sharjah Media City, Sharjah, UAE
Email: Support@officiel-hoodie.com
Phone: +971 05 47 59 10 75
⏳ Processing Time
All orders are processed within 24–48 business hours.
🚚 Shipping & Delivery Times
-
UAE: 2–5 business days
-
International: 5–12 business days (depending on destination and customs)
Shipping times may vary slightly based on local couriers and customs procedures.
💸 Shipping Fees
-
UAE: Free Shipping
-
International: Calculated at checkout (depending on country)
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS to follow your parcel in real time.
📌 Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delays or loss due to incorrect or incomplete information provided by the customer.
❗ Possible Delays
Unexpected situations (customs, weather conditions, peak periods, or courier delays) may occasionally extend delivery times. We will always support you until your order is delivered.
📩 Customer Support
For any questions related to your delivery, our support team is available 7/7:
Support@officiel-hoodie.com