Privacy Policy – Officiel-Hoodie
Last updated: October 24, 2025
Officiel-Hoodie, operated by D Partners LLC, License No.: 2323908.01, Sharjah Media City, Sharjah, UAE, operates this store and website, including all related information, content, tools, products, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Services or make a purchase.
By using the Services, you agree to the practices described below.
1. Personal Information We Collect
We may collect personal information such as:
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Contact information: name, shipping/billing address, phone number, email.
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Payment information: credit/debit card details, transaction information, payment confirmation.
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Account information: username, password, preferences.
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Order information: items purchased, returned, exchanged, or canceled.
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Communications: inquiries or messages you send us.
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Device and usage information: IP address, browser, device type, and interaction with the Services.
2. How We Collect Your Information
We collect personal information:
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Directly from you: when you create an account, place an order, or contact us.
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Automatically: via cookies or similar technologies when you use our website.
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From service providers or partners: who help operate the store or fulfill services.
3. How We Use Your Information
We use personal information to:
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Provide, manage, and improve the Services, including processing orders, payments, returns, and exchanges.
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Communicate with you regarding orders, support, or promotions.
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Prevent fraud and protect our services and users.
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Comply with UAE laws and other applicable legal obligations.
4. Sharing Your Information
We may share personal information with:
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Service providers supporting payment processing, IT management, shipping, or customer support.
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Marketing partners for promotional purposes, in compliance with applicable law.
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Affiliates or corporate transactions, such as mergers or legal obligations.
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Third parties with your consent, e.g., for shipping or social media integrations.
5. Third-Party Links
The Services may link to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any websites you visit.
6. Children’s Privacy
The Services are not intended for children under the age of 18. We do not knowingly collect information from minors. Parents or guardians may contact us to request deletion of their child’s information.
7. Security and Retention
We take reasonable measures to protect your information, but cannot guarantee absolute security. Information is retained as long as needed to provide the Services, comply with laws, or resolve disputes.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. EU/UK customers have additional GDPR rights. Contact us to exercise any rights.
9. International Transfers
Your information may be transferred outside the UAE, including to Shopify servers or other service providers. We ensure appropriate safeguards in line with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed. The "Last updated" date will reflect the most recent version.
11. Contact
For any questions about this Privacy Policy or to exercise your rights, contact us at:
Email: support@officiel-hoodie.com
Address: D Partners LLC, Sharjah Media City, Sharjah, UAE
Phone : +971 05 47 59 10 75
Officiel-Hoodie (D Partners LLC) is the data controller for your personal information under applicable UAE laws.